We're Here to Help
At kendloon.com (operated by RAVEN KLINA TRADE Inc), your satisfaction is our priority. Whether you have questions about our dress collections, need assistance with sizing or an order, or require support with shipping, returns, refunds, or cancellations, our customer service team is here to assist you.
We are committed to providing clear communication, helpful guidance, and reliable customer support to ensure a smooth and convenient shopping experience.
Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT)
Saturday – Sunday: Closed
Our customer support team is available during regular business hours. Inquiries received outside these hours, including weekends and public holidays, will be reviewed and answered as soon as possible during the next business day.
How Can We Help?
Our customer service team can assist you with:
Product Information: Questions about dress styles, sizes, fabrics, colors, design details, care instructions, and product availability.
Order Assistance: Help with order details, confirmation, and order status.
Shipping & Delivery: Information about shipping arrangements, tracking, and delivery updates for orders shipped to the United States, Canada, Australia, and the United Kingdom.
Returns & Refunds: Guidance on return requests, exchanges, refund procedures, and applicable policies.
Order Cancellations: Assistance with cancellation requests, subject to order processing status.
General Inquiries: Feedback, suggestions, or any other questions about our products and services.
Your Satisfaction Matters
We value every customer and strive to make your shopping experience as straightforward and enjoyable as possible.
Your feedback helps us continuously improve our dress collections and customer service. If you have any questions or concerns, please don't hesitate to contact us at support@kendloon.com.
Thank you for choosing kendloon.com (operated by RAVEN KLINA TRADE Inc). We appreciate your trust and look forward to assisting you!
Company Name: RAVEN KLINA TRADE Inc
Company Address: 1223 Summit Dr, Lexington, KY 40502
EIN: 42-3651047
Email: support@kendloon.com